TERMS OF SALE
I. Acceptance of Terms*
Collinson Enterprises (Referred to as Collinson) reserves the right to accept or reject any and all orders, regardless of the manner in which the order is made. Collinson may update these Terms of Sale at any time without notice. The most current version of the Terms of Sale can be reviewed by clicking on the "Terms of Sale" hypertext link located at the bottom of our website.
II. Place of Sale*
Collinson reserves the right to accept or reject any and all orders. Orders become valid, and the sale shall be deemed made in Crofton, MD subject to the terms set forth herein. All sales are subject to the laws of the State of Maryland, and all disputes shall be in the courts of Maryland. No change, modification, or revision of your order shall be valid unless agreed to in writing by Collinson. Any terms and conditions set forth in the buyer's purchase order shall not materially alter terms and conditions set forth herein.
III. Restrictions on the Purchase or Possession of Specific Products*
A. Law Enforcement Items unless otherwise noted.
Collinson restricts the sale of selected products such as, but not limited to, challenge coins, embroidered insignia, badges, nameplates, metal insignia, emblems, and lapel pins that identify the holder or wearer as a member of any law enforcement agency or other agency-specific titles. Orders for such products must be shipped to an approved agency address. If shipping to an address other than the approved agency, the department's letterhead must be provided with a copy of official identification. Placing an order for products that are subject to any legal restrictions, affirms Collinson that the purchaser is authorized, and is in compliance with all local, state, and federal laws. Collinson reserves the right verify employment of any person ordering such items.
B. Assisted and Auto-Opening Knives.
Federal regulations restrict the sale of automatic knives to anyone other than United States Military, Federal Law Enforcement, Law Enforcement, Fire, Rescue and EMT personnel with acceptance of the "Auto Knife Opening Acknowledgment Form".
C. Restrictions on the Purchase and Export of Specific Products.
Collinson reserves the right to reject, cancel or to make further inquiry into any order which it believes implicates the Foreign Corrupt Practices Act.
Further, the United States Government restricts the sale of certain products to international destinations requiring an export license prior to order processing. Orders for international destinations are subject to review and approval by Collinson before processing and shipping. All transactions are subject to screening against all published Denied Parties Listings made available by the United States Government.
Commodities ordered will be exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.
V. Privacy and Protection of Personal Information
Personal information will not be shared with anyone outside of the company (Collinson).
Collinson reserves the right to correct website errors, including, but not limited to, the right to cancel a processing order if the item is priced incorrectly.
Custom orders are not eligible for a refund once art is approved and item is in production. Refunds on stock items will only be issued after the item(s) are returned and inspected.The customer is responsible for any shipping charges associated with changing an incorrectly placed order.
Collinson stands by our product 100%. Badges have a lifetime warranty against mechanical failure. Plating and enamel have a three (3) year warranty from date of delivery. Badges that have received CaratShield™ treatment have an additional three (3) year warranty on plating and enamel from date of delivery.
Collinson Enterprises warrants rings and simulated gemstones to be free from defects in workmanship and/or materials at time of delivery.
Rings have a two (2) year service agreement where the following services will be performed at no charge: repairs related to any defects such as cracking, pitting, defective stones, or plating.
Resizing +/- ½ size will be done at no charge during the first 6 months after receipt. After that, there is a $75.00 fee.
This warranty is void if work is performed on your ring by someone other than Collinson Enterprises; damages resulting from improper handling, lack of care, or normal wear and tear are not covered by this warranty.
*These terms and conditions are subject to change without notice.